Organization and management of health services

Allocca Amalia

The management of the person with chronic illness and disability still needs defined and shared protocols and guidelines.

Gli obiettivi

Clinical Governance, understood as the rationalization and organization of diagnosis and treatment for the continuous improvement of the quality of services and the achievement and maintenance of high standards of care, must be synergistically integrated with comprehensive patient care following the drafting and updating of diagnostic-therapeutic pathways, with comprehensive patient care with disease-specific protocols.
In this setting, the clinical risk management (Risk Management), the creation of an integrated computerized system that rationalizes the care process and ensures compliance with legislative constraints, performance evaluation, and finally clinical governance have been identified as central topics around which to initiate a series of research projects aimed at the ‘identification and to the evaluation of essential aspects to improving the quality of treatment-from the more purely organizational-managerial to the more specifically clinical-rehabilitation meaning.

Gli interessi dell’Area

The goals that the Research Area sets are:

  • The creation of a shared corporate culture on Clinical Governance and Risk Management issues (incident reporting and management of accidental falls, hospital infections);
  • Raising the quality of clinical care and organizational management performance (antibiotic therapy);
  • The proposal of an assessment methodology of care performance through the development and implementation of a computerized dashboard for monitoring health activity indicators with specific reference to clinical care protocols.

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