San Raffaele Rocca di Papa

Useful information

Riferimenti

San Raffaele Rocca di Papa

Via Ariccia, 16 - 00040 - Rocca di Papa (RM)

Centralino: +39 06 9428 601 | 06 5225 3900
Monday to Friday – 08:00 / 18:00
fax 06 52255555 – 06 5225 5744
CUP: +39 06 9428 601 | +39 06 9428 617
Monday – Friday: 7:30 a.m. – 1:30 p.m. | 2 p.m. – 4:30 p.m.
Saturday: 7:30 a.m. – 1:00 p.m.
URP: The patient is followed by the Facility staff at every stage of his stay at San Raffaele Rocca di Papa so that all his needs can be met and the services provided are efficient and functional. Efforts to provide clear and accessible information are pursued through the production of comprehensive and up-to-date information materials on activities carried out.

There is a Public Relations Office (P.R.U.) at the Facility dedicated to listening and welcoming people. The P.R.U. is the direct point of contact with the Facility, the counter for providing information about services and how to access them.

The P.R.U. also deals with:

  • Adapt, where possible, the Facility and health care services to the needs of the User;

  • To survey satisfaction with the way ancillary health services are delivered;

  • Accommodate complaints from Users.


The Head of the Public Relations Office (PRO), is present in the facility and is available to the Public the days:

Monday through Friday
11:00 – 12:30
14:00 – 15:30

+39 06 9428 6009 | +39 06 5225 3909
Uff. Accettazione: +39 06 9428 601
fax 06 52255555 – 06 52255744
Uff. Ricoveri: fax: 06 52255555
Email: sr.roccadipapa@sanraffaele.it

Orari

Visitors’ entrance
Monday – Saturday: 3:30 p.m. – 5:00 p.m.
Sundays and holidays: 11:00 a.m. – 1:00 p.m. | 3:30 p.m. – 7:00 p.m.

Come Raggiungerci

San Raffaele Rocca di Papa Nursing Home is located in the area south of Rome, about 2 km from Rocca di Papa, and is surrounded by a large park-garden overlooking the lake of Castel Gandolfo.

From the Rome Ring Road:

  • Ciampino exit, direction via dei Laghi.

By public transportation:

  • Metro A: Anagnina stop. Continue by COTRAL transportation.

 

Ricovero

San Raffaele Rocca di Papa offers inpatient care in long-term care.

Admission to long-term care is through the following process:

  • The Chief or other Physician of the Hospital Department in which the patient is admitted forwards a bed request to the Facility Admissions Office- via fax to 06/52255744 – specifying a telephone number to be contacted)
  • the Physician in charge of the Medical Long Term Care Unit or other Department physician evaluates the appropriateness of the request and communicates the outcome to the Admissions Office
  • The Admissions Office will place the patient on the waiting list and notify the requesting Hospital Department of bed availability.

 

NEEDED FOR HOSPITALIZATION

  • ASL health card
  • ID card
  • Tax code
  • Certificate of Residence
  • Family status

 

MODE OF HOSPITALIZATION IN RSA

Download the unique transfer request form*.

*Tosupplement and clarify, please note that the “single form for transfer request” constitutes the only document validated by the Lazio Region (Annex A) and therefore is the only form to be used for the request for admission to Post Acute Care Intensive Rehabilitation Cod 56.

It seems clear that requests for admission to DH (Day Hospital), i.e., day hospitalization in Post Acute Care Intensive Rehabilitation Cod. 56, should also be formalized by the GP on that form.

 

WAITING LIST.

San Raffaele Rocca di Papa has four Inpatient Operating Units: two Long Term Medical Rehabilitation and one Assisted Living Residence (A.H.R.).

It then manages four waiting lists. Their training and maintenance is based on: clinical appropriateness and request history. For RSA, there is a third fundamental parameter, which is the clearance of the patient’s intake by the Multidisciplinary Evaluation Unit of Territorial competence.

The average waiting times are as follows:

  • Long-term medical rehabilitation: days 4.5;
  • RSA: 12.91 days;

The Facility is also equipped with a licensed Laboratory Analysis and Radiology for Externals. Part of the activity of the analytical laboratory is contracted with the SSR.

Requests for Radiology and Laboratory Analysis are generally processed within the same day.