IRCCS San Raffaele



IRCCS San Raffaele

Via della Pisana, 235 - 00163 Rome (RM)

Centralino: +39 06 660581
CUP: +39 06 5225 3535
Monday through Friday 8 a.m. – 6 p.m. or Saturday 8 a.m. – 1 p.m.
URP: There is also a Public Relations Office (PRO) at the Facility dedicated to listening and welcoming people.

Specifically, the OPR is concerned with:
– Adapt, where possible, the Facility and health care services to the needs of the User;
– To survey satisfaction with the way ancillary health services are delivered;
– Receive complaints from Users.

Tel: 06 5225 2381
Tuesday and Thursday, 10:00 a.m. to 12:00 p.m.
For in-person interviews, it is advisable to book an appointment.

Uff. Ricoveri: Tel: 06 66058442 – 06 6605836
Fax: : 06 52255678 – 06 66058495 – 06 66058475

Servizio Assistenza Sociale: Tel: 06 66058381
Monday to Friday, from 09:00 to 17:00

The User is followed by the Facility staff at every stage of his/her stay at IRCCS San Raffaele so that all his/her needs can be met and the services provided are efficient and functional. In particular, the Social Work Service accompanies, supports, and orients the User and his or her family members in preparation for discharge.
A social worker is present at the office with whom an in-person appointment can be scheduled.
The social worker receives at Via della Pisana no. 235, at the “URP-Social Worker” office, located at the main entrance near the switchboard.



Visitors’ entrance
Weekdays: 4:00 p.m. – 6:00 p.m.
Sundays and holidays: 12:00 – 1:00 p.m. and 4:00 – 6:00 p.m.
These schedules are subject to change in relation to COVID-19 protocols.

Come Raggiungerci

From the Grande Raccordo Anulare:
Exit no. 32 “Pisana,” continue for about 5 km, direction downtown

By public transportation:
Metro A: Cornelia stop. Continue with no. 889
Bus Lines: 892, 881, 808



IRCCS San Raffaele Rome offers inpatient and day-hospital care.

Contact the admissions office.
Monday through Friday 3:00 p.m. – 5:00 p.m. or Saturday 10:00 a.m. – 12:00 p.m.
tel: +39 06 6605 8442 | +39 06 5225 2366
fax: 06 5225 5678 | 06 6605 8495

Monday – Friday 3:00 p.m. – 5:00 p.m.
Saturday 10:00 a.m. – 12:00 p.m.

Requests for hospitalization are evaluated within 24/48 hours of request. The outcome (acceptance, request for further clarification, non-acceptance), will then be communicated by fax to the requesting hospital, and if the application for admission is accepted, the patient will be placed on the waiting list; the date of admission will be communicated as soon as the bed becomes available.


Within 48 hours after submitting the application for hospitalization, the user or the family member can, after calling the Acceptance Office from 2:30 p.m. to 5 p.m., learn the outcome of the application. If successful, the user is placed on the waiting list.
The date of admission will be communicated by phone.
The reason for any negative outcome can only be communicated in person to the user, the user’s guardian or a person delegated by the user.


Whether coming from another health facility or directly from home, upon admission the User should bring with him/her:

  • Identity Document
  • Health card, issued by the local health authority to which you belong
  • Tax Code
  • Clinical documentation including previous admissions to other hospitals and copies of recent examinations
  • Discharge letter (if from another health care facility)
  • Commitment for admission from the attending physician (in case it comes from home)


The form should be completed by the home hospital, i.e., the attending physician; applications without the signature, stamp and telephone number of the physician will not be accepted.

  • Single Transfer Request Form
    As a supplement and clarification, please note that the “single transfer request form” constitutes the only document validated by the Lazio Region (Attachment A) and therefore is the only form to be used for the request for admission to Post Acute Care Intensive Rehabilitation Cod 56.
    It seems clear that requests for admission to DH (Day Hospital), i.e., day hospitalization in Post Acute Care Intensive Rehabilitation Cod. 56, should also be formalized by the GP on that form.